Frequently asked
questions

How do I get started?

Please Contact Us and a member of our sales team will reach out to get you setup!

What type of materials do you accept?

We accept all types of metals and some types of plastics and papers. Within the metals space we have worked extensively with Aluminum, Copper, Ferrous, Lead, and Electronics waste.

Do you accept partial loads?

Yes! Please Contact Us and a member of our sales team will reach out for more details.

what are your current rates for materials?

Pricing shifts based on material availability and market conditions. Please Contact Us and a member of our sales team will reach to discuss.

can you move material both Domestically and Internationally?

Our dedicated logistics team has experience moving material both domestically and internationally. We offer door to door service as well as pick-up and drop-off options at sites near your facility. Our team is here to make logistics easy for you!

Can you help me clear customs?

Yes! Outlast can provide documentation for customs purposes as well as hands-on support during the clearance process in certain markets.

I am having Technical difficulties with the Customer Portal. who do i contact?

Sorry for the inconvenience! Please Contact Us and we will reach out shortly.